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Management Matters: is a New Article series dealing with the issues that arise when managing personnel and how to optimize your current staff in a company.


Training: How To Make It Stick...

December 1st, 2008


Training can seem like an easy answer for managers looking to increase employee productivity. However, many managers complain that the training session did not produce any long term effects or that the training participants did not make any changes in their performance. Why is it that companies spend thousands of dollars on training, and yet employees do not seem to benefit from it?


Often time managers implement a training session that fills the employees with knowledge, but not practical skills to make productive changes. Manager assistants are usually put in charge of setting up training, but this is detrimental to the training because the assistant typically is not aware of the day to day tasks of the other employees. When the manager puts the training responsibility on the assistant and is not present at the training, participants believe they are given the option of snoozing through the training because they already know if the manager is not behind the new procedures, then punishments or rewards most likely will not follow. Another mistake made by managers is requiring training attendance of the entire company, and therefore the training is not specific enough to be of benefit to the attendees.

When a manager is deciding what kind of training to put into place, he/she must consider who will be performing the training, how the training will directly influence the attendees, and how to tangibly record improvements. Suggestions for improved training sessions include:


Bullet Arrow Training should be used to solidify a change process that has already begun.
Bullet Arrow Training should address a specific need.
Bullet Arrow Training should have an equal member of the team perform the training session to enforce the credibility and applicability of the information presented.
Bullet Arrow Training should be hands on so the participants can experience the learning instead of just hearing the facts.
Bullet Arrow Ask yourself if your employees would voluntarily attend the training knowing it would be of direct benefit to them.
Bullet Arrow As the manager, be involved in the training and the implementation of the training to enforce the regulations behind the training.
Bullet Arrow Training should be focused on giving your employees the tools and skills they need to be successful in their current position.
Bullet Arrow Managers should implement how the training will be followed up with tangible ways of measuring a growth in success.
Bullet Arrow Make the training specific to each department in your company to insure the relevance of the material presented.
Bullet Arrow Maintain a positive attitude that promotes growth and change.



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