Video Calls January 1st, 2013
Remember all those sci-fi movies and TV shows from your childhood? There was always a scene in which two characters talked live over a video monitor. In a lot of cases those conversations took place on vintage 1970s televisions in cardboard “space ships.” Of course, in the 1950s the old rotary telephone was all anyone had access to. But, everyone expected live video chat technology to be around in the future. Well, they were right! This isn’t the Twilight Zone; this is the 21st century. Tools like Skype, FaceTime, and Google Talk allow people to video chat with others all over the world via the Internet. Every manager should consider incorporating these tools into his or her regular business operations.
One very important reason to integrate video chat technology into your business is employee contact. Many managers like to be kept up to speed with daily business activities. This is especially useful for managers who oversee businesses in multiple locations. Video conferences can save everyone a load of time and money.
Another benefit is client contact. Depending on what type of business you are in, video calls with clients may or may not be appropriate. The important thing to understand here is that tools like Skype and Google Chat can be professional tools, not just toys. Therefore, when video chatting with a client, it is important to dress and act professionally as if you were conducting an in-person meeting. Video conferencing is not an excuse to be unprofessional. Unlike a phone call, you can’t hide the way you look during a video call. You can still hide the way you smell though.
One more benefit to a video call is personalization. Regardless of with whom you are video calling, face-to-face contact is more personal than a phone call. There’s a lot to be said about being able to look someone in the eye. Also, if you’re trying to sell an opportunity to someone else, making yourself more personable may help you close a deal. Again, this may or may not be appropriate depending on your line of work.
Technology’s purpose has always been to make our lives easier. Video calling is not just a fad; it is the way of the future. The tools are available right now. Use them.
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